In order to be a successful Amazon Virtual assistant, one needs to learn an array of skills and polish them overtime. They should be able to perform multiple tasks to help a business grow.
As you know communication is the key. It is really very important to maintain transparency in a virtual relationship. As a virtual assistant, you should ask your client their preferred mode of communication in order to run tasks smoothly. Send them an e-mail, text, or WhatsApp; decide on what works best for you two before starting the work.
Plan Things Ahead Of Time
As an Amazon Virtual Assistant, ask your client whether they would like to get updates on a daily, weekly or monthly basis and stick to the schedule. Plan what works and what doesn’t and let your client know about it.
Ask and clear your queries each time you are unable to understand a task. To maintain a healthy relationship, keep clear communication and never be hesitant to clear doubts on time.
Be honest about your skills and experiences. Learn tasks as your begin with them and make sure you don’t lie about what you still don’t know. Take your time to learn and complete projects which are assigned to you.
Maintain your working space at home and ensure you plan and organize tasks with a systematic approach. Do not mess up your working space in your home with other activities. Maintain the data in your computer or in the hard drive or via hard copy in a safe and secure place.
Make sure you maintain a backup of all your important files and folders. No matter how safe it feels to have it in the cloud, it is necessary that you store them on a hard disk or drive for extra safety.
While communicating with your client on call, avoid background noise. It can sometimes not be helped but find a place that is peaceful and quiet to talk on the phone. On the other hand, your client can get annoyed by that. In cases like that, be quick to ask for an apology or give a brief explanation.
As a professional Amazon VA, you may well be experienced working across diverse channels from digital marketing to executive assistance. But, if you come across a new task which you haven’t done before, don’t be afraid to accept it. You can always make use of Google to understand new ways of learning and take up the necessary information to ward off a new challenge. It’ll just another skill set to your resume.
This step is especially important to maintain a healthy virtual relationship. Both parties can understand the amount of time needed and is spent on a particular task. Making use of a time tracking application will help track your progress. You can make reports of the time spent on each project and share them via email so the client understands better.
Only through trial and error, one can weave through the principles of a business. In order to be successful in any field, hard work and discipline are key principles through which you can raise. It is no different in the case of an Amazon Virtual Assistant. It is a very rewarding yet responsible kind of job. You have to manage and take up the duties of another business as your own, and as a result, it comes with its set of challenges. The key is to maintain clarity of transparency, communication, and having confidence in you. These are some of the surefire ways to maintain a successful relationship with your clients. And ultimately become a successful Amazon Virtual Assistant.